Hi this week am reviewing frankie and benny's. I have been to the one in Kingston several times. The food is good and the desserts are lovely. They have children's menu and colouring resources to keep the children entertained whilst waiting for food. Customer service is a bit slow when they are busy and I think they could do with more waiters on the floor. I was put off with how they handled my son crying though one of the days we ate their and that would have been enough to put me off for good but I went back there again and they redeemed themselves quite well.